24/7 Help Desk

Transform Your Business with A 24/7 Virtual Help Desk

Let us re-imagine your customer service, reducing costs & improving satisfaction

A modern, low cost digital customer solution with live agents offering a superior customer experience, while reducing your business costs. We deliver a tailored solution depending on your businesses unique requirement. You can keep your costs down by tapping into our shared resource pool of agents, so you don’t need to pay for full, dedicated agent – unless your business needs one. Either way we build a fully optimised ticketing system with software and live agents provided.


This makes high quality live agents and chat platforms available to all businesses at incredible value, starting from just £99. We achieve this by sharing the resource and costs between several businesses, or offering a focused, dedicated agent or team of agents – whatever the business needs to scale, grow and reduce costs – we can deliver.

How we do it

We can transform your business through dedicated head or shared resource help desk.

Live agents to deal with your customer queries, issues or complaints, offering a true, 24 / 7 support and contact process and customer experience. This can be delivered through modern platforms on FB messenger, whats app and SMS.

Benefits

5. Software with Ticketing Process

Software with ticketing process

6. Shared or Dedicated Agents

Shared or dedicated agents

7. Huge Savings

Huge cost savings

Improved customer experience

Why work with us

What Our Clients Say

We’ve transformed 1000’s of businesses of the last 10 years, helping them to scale and reduce costs.  Here’s just some of what our clients have to say.

“Amazing quality of candidates and a super smooth process, these guys have the entire outsourcing function nailed – it just works”.
Ben
TalkR
“I used Causeway connect for one person initially after being impressed with them– now I have 10 staff with them - I think that says it all.”
Mike
CRMT

Ready to Grow Your Business?

We’d love to hear from you and help your business scale to achieve its potential. Leave your details for a free, no obligation consultation and quote today.

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